Bidvest Noonan

A market leading provider of facilities services and solutions

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Bidvest Noonan wins national innovation award

We are thrilled to have been named the winner of the Irish Security Industry Association’s (ISIA) ‘Innovation in Security Award’, for 2021. This award recognises companies that are truly innovative in their approach to the delivery of security through product, process, or service innovation.

Bidvest Noonan received the award for our innovation programme, EDGE. EDGE provides a set of tools and processes to empower our teams to innovate faster and develop better innovation skills, capabilities, and culture. 

The ISIA has recognised that this programme gives Bidvest Noonan’s security managers a platform to share their new ideas, imagine better ways of working, and improve how they protect people, clients, and communities.

Four Trends Shaping the Future of our Industry

As Technology and Innovation Director at Bidvest Noonan, Peter Smyth spends much of his time studying innovative solutions and cutting-edge technologies. Peter’s research helps the business to achieve better outcomes for its customers, people, business, and environment.

We asked Peter to identify four areas where innovation and technological advances are beginning to impact our industry.

Cobotics

Cobotics is still an emerging field; however, at Bidvest Noonan, we have begun to introduce cobots to a number of sites where they can add value.

These machines work alongside our people, handling repetitive and monotonous tasks such as large area cleaning. Cobots are not a substitute for cleaning teams, but they can augment them, increasing their resilience and capacity. 

Cobots can offer several benefits. The cobots that we have invested in use up to 80% less water than traditional cleaning methods. They use smart mapping systems to take the most energy-efficient cleaning path and can work in the dark, further reducing energy consumption.

The data captured by our cobots support evidence-based cleaning and the development of valuable insights for planning. Significantly, by handling some of the most monotonous work, cobots improve job satisfaction for our team members and enable them to spend more time on higher-order tasks.

Dynamic Cleaning

Dynamic cleaning improves the productivity and sustainability of cleaning operations. The approach uses sensor technologies to identify which spaces have been occupied and require cleaning and which do not.

Dynamic cleaning enables teams to become more productive, with no time wasted on unnecessary cleaning in unused areas. In addition, cleaning operations become more sustainable as teams use less water, energy and materials overall.

The approach leverages real-time and historical building usage data to improve planning, enabling managers to determine the exact resourcing requirements for every period and every area of the site.

Smart Buildings

Smart buildings use a combination of technologies to improve the efficiency, utilisation and environmental performance of buildings and assets while creating a safe and comfortable environment for occupants. 

Bidvest Noonan uses a range of these technologies at some of its own buildings to monitor and manage building occupancy, powering down unoccupied rooms, spaces, or even entire floors to save energy. We only make these spaces available again when needed.

Using our digital booking system, our building users always have access to the resources they need, such as desks, meeting rooms, smart lockers and parking spaces. 

The insights provided by our smart building technologies enable us to make significant cost and energy savings in areas such as lighting, heating and air-conditioning systems while providing optimum conditions for building users. In addition, the data we gather helps to improve our workplace planning.

Waste Management

Businesses have used waste compactors and balers to manage waste for many years; however, these technologies have continued to advance, and developments in recycling and regulation have boosted their use.

Modern compactors and balers such as those provided by our specialist waste handling business, Ancove, are more powerful, economical and compact. As a result, they efficiently reduce waste volumes by more than 90%; Consequently less space is required to store waste, and fewer waste collections are needed. Additionally, waste materials have become a source of revenue for our customers. They receive payment for valuable waste materials such as paper, cardboard and plastic. This is a win-win situation for business and the environment.

Joining the security industry from the Police by Paul Considine

Paul Considine, Head of Security and Contingency for one of our iconic client sites in London, has an impressive 30-year career with the Metropolitan Police. In an article for ThisWeekinFM, Paul discusses his journey from investigating serious crime to leading a team of over 50 security officers in central London for Bidvest Noonan.

In 2020, Considine was appointed as Head of Security and Contingency for one of Bidvest Noonan’s iconic client sites. He joined after an impressive 30-year career with the Metropolitan police working his way up from PC, to Serious and Organised Crime Command, homicide investigations and Hostage and Crisis Negotiator.

How Did Your Career in the Police Begin?

I joined the Met Police in 1990 and spent five years in uniform as a PC, learning my craft and providing immediate response to critical incidents and managing a range of operational activities. I was then transferred to detective duties having demonstrated an eye for detail and observation. Detective responsibilities included initial investigative planning and strategy setting, pursuing lines of enquiry, completion of case papers, to presenting evidence at Crown Court.

Upon promotion, I led teams of detectives, overseeing a wide range of cases from fraud and acquisitive offences through to violent crime and sexual offences.

You Spent 30 Years in Law Enforcement. Were There Other Positions You Took up During This Time?

I was selected to join the Serious and Organised Crime Command where I held several roles and secured numerous promotions. Responsibilities included leading covert surveillance operations and proactively dismantling firearm-enabled Organised Crime Groups.

For ten years, I led homicide investigations across London and Internationally. Responsibilities included prioritising lines of enquiry and devising analytical and innovative investigative strategies whilst working closely with community stakeholders.

I also volunteered as a Hostage and Crisis Negotiator for several years where I primarily provided crisis intervention for those with mental health issues. This work was incredibly rewarding and often involved my deployment to sites across London to negotiate and support vulnerable individuals who were threatening suicide.

“I have always enjoyed being challenged and was keen to choose an industry that would continue to challenge me and allow me to use the skills honed over 30 years. The security industry seemed an obvious fit on the basis that I would be identifying and mitigating risk, building and maintaining professional relationships and leading a team.”

Why Did You Look to Security as a Possible Career Option?

I saw an opportunity to seek out a second vocation and decided to retire from the police service.

If I am honest, it was not something I was looking forward to with much relish as I joined the police straight from school and a career change seemed daunting. I have always enjoyed being challenged and was keen to choose an industry that would continue to challenge me and allow me to use the skills honed over 30 years. The security industry seemed an obvious fit on the basis that I would be identifying and mitigating risk, building and maintaining professional relationships and leading a team.

Why Bidvest Noonan?

I spoke with several security professionals who were keen to assist me in my career transition. However, it wasn’t until I met with a Bidvest Noonan Director and the wider team that I was ready to fully commit to leaving the Metropolitan Police.

I was impressed from the outset at the Bidvest Noonan setup and ethos, and I was aware that the company provided security to several iconic buildings and estates across London. It was clear to me that the company was both dynamic and ambitious, and I immediately wanted to be part of it.

What is Your Role and Responsibilities at Bidvest Noonan?

I was delighted to secure my position as Head of Security & Contingency in April 2021 at one of London’s most exciting and innovative new destinations.

Since commencing my post, my feet have not touched the ground. I manage a team of over 50 security professionals and together we are responsible for keeping the estate safe whilst making it a welcoming place for all those that use it, and ensuring we meet client and occupiers’ high expectations.”

Is There Anything You Particularly Like About Your Role?

It has been a steep but enjoyable learning curve made easier by the support offered and provided by peers, managers and support staff. I’m most looking forward to developing my team, identifying talent and assisting them as they progress in their security careers.

Have There Been Any Key Learnings From Your Time in the Role so Far?

The client and occupiers of the building have very high expectations, and meeting them all is often challenging. Fire alarm systems and the security response is not something I have dealt with before. I’ve been impressed with the level of detail in correlating standard operating procedures (SOP) and have enjoyed learning something new.

What Would You Say to Someone Thinking of Looking to Start a Career in Security?

Do it! I am still in the infancy of my security career but I am thoroughly enjoying it.

I am very grateful to Bidvest Noonan for the opportunity and look forward to enhancing my reputation as a security professional and the reputation of the company which to date I have been hugely impressed by.

Article written by Ella Tansley from TwinFM

Bidvest Noonan announces its new operating structure

Following the completion of an acquisition plan that brought Cordant Services, the Axis Group and Interact into its business, Bidvest Noonan has announced its investment in a new operating structure.

This new structure will see the development of separate leadership, operations and support teams for Bidvest Noonan’s businesses in Great Britain and Ireland.  Each business will be led by a CEO who will assume full responsibility for managing the business in the relevant geography.

Cormac Sheils, a highly experienced senior executive who has been part of the group’s senior leadership team for over eight years, has been appointed CEO of Bidvest Noonan in Ireland.

Commenting on his appointment, Sheils said, “I am excited to take on this new role and I’m delighted to have the support of a very strong and experienced management team. I know that working together, we will take this business from strength to strength. Our plan for Ireland is clear, we are a market leader for a range of single and bundled service solutions, and I am determined to protect and develop our market position.”

The group will name its new CEO for Great Britain in the coming weeks.

With revenues of over £700 million and employing more than 27,000 people, Bidvest Noonan has become a leading player in the UK’s facilities services market and is the market leader in Ireland. Today’s announcement signals Bidvest Noonan’s commitment to delivering exceptional service and value to clients in these territories.

This new structure will allow Group CEO Declan Doyle to lead a newly established team focusing on strategy, governance and transformational activities for the group. This new team will enable the group to grow its leadership positions, develop new service lines and enter new sectors and markets.

Commenting on the announcement, Group CEO Declan Doyle said, “our new operating structure will enable us to build the in-country infrastructure and agility we need to take our performance to the next level. Our new operating structure will provide an excellent platform for our future growth, provide more opportunities for our people and enable us to deliver even greater value and support to clients“.

Chief Business Office Fintan Connolly added, “with our new structure in place we can increase our focus on developing our business and creating value for clients”.

Helen Emerson on how we improve our safety performance

Helen Emerson, our H&S Incident Prevention Executive, told us about her role in the risk and compliance team and safety community. Helen shared how working together we use data-driven insights and expertise to continuously improve our safety performance.

Richard Seddon – How cleaning practices will change in the post-pandemic world

“Push your boundaries beyond the ordinary; be that “extra” in “extraordinary.”

In the years before the pandemic, cleaning teams were often unnoticed as they quietly went about their work. In some sectors such as Life Sciences and Agri-foods, cleaning has always been critical and essential to business continuity. In many other industries cleaning less likely to be considered in a risk management strategy.

The pandemic has transformed perceptions about cleaning services. Management teams want to show their investment in cleaning to reassure their people that workplaces are both clean and safe. As a result of this, today, businesses want their cleaning teams to more visible.

We are living in a world where cleaning is more valued and prioritised than ever before. This brings added pressure on the industry to continuously offer more dynamic and efficient solutions. However, the industry has proven itself to be equal to this challenge. In recent years, we have seen the implementation of new cleaning strategies, the introduction of specialist sanitisers and chemicals, and new technologies.

At Bidvest Noonan, we stepped up our training programmes to ensure our people are ready to lead the way today and in the future. There is a great quote from author Roy. T. Bennett that says to “push your boundaries beyond the ordinary; be that “extra” in “extraordinary””. I believe our cleaning teams are that extra. The work they do is extraordinary.

We have also made big investments in our structures and resources to support our clients, and we continuously invest in innovation. Earlier this year, Bidvest Noonan launched Edge, our new innovation programme. The programme was designed to enable us to innovate faster and share ideas and lessons across our group. Edge is helping us to evaluate solutions across a wide range of domains, ranging from robotics to green cleaning solutions.

The growing demand for greener cleaning solutions has also become a driving force in our industry. More and more companies employ cleaner chemicals and products with a lower carbon footprint. At Bidvest Noonan, this been a motivation for many years. We champion environmentally-friendly products and practices and recently signed a pledge to cut our carbon emissions dramatically.

These changes are helping our industry to grow and develop. I have every confidence that it will continue on its strong trajectory. It will continue to serve our economy and communities and to provide stable employment and opportunities for all the dedicated people who have committed themselves to the industry.