Bidvest Noonan

A market leading provider of facilities services and solutions

cleaning

New technologies to save on water consumption

At Bidvest Noonan, we work hard to reduce our water usage at every opportunity.

We work with our clients and suppliers to produce water savings plans, often introducing new environmentally friendly technologies that make more efficient use of water.

We invest in the best cleaning equipment the industry has to offer. For us, that means equipment that achieves great cleaning results while reducing our environmental impact.

In the past year, we have increased our use of highly efficient equipment such as i-Drives, i-Mops and cobotic cleaning machines to reduce our use of water.

Bidvest Noonan cleaning operative using an i-Mop

Many of our cleaning machines use integrated solution recovery systems to achieve high cleaning standards without harsh chemicals and using just a fraction of the water.

We have introduced water recycling systems for a number of our clients. Recently, we installed a Comac InAqua for one of Ireland’s largest universities. Comac InAqua is an external purification system that allows dirty water to be loaded directly from any floor scrubber. The system filters the dirty water used for cleaning floors and makes it available for reuse. Using this system, up to 150 litres of clean water can be recycled in less than 30 minutes.

By implementing innovative solutions, we are helping many clients to reduce their use of water and make cleaning operations more environmentally friendly.

Environmental report

Now more than ever our actions matter. Our business is playing its part to help save the planet we know and cherish. We are proud to share our Environmental Report, where we outline the steps we are taking to deliver a greener and more sustainable world.

Click here to read

Jeff Flanagan named CEO of Bidvest Noonan in Great Britain

We are delighted to announce our appointment of Jeff Flanagan as Chief Executive Officer for our business in Great Britain. Jeff is a highly accomplished business leader with more than 25 years of senior executive experience in the facilities services industry.

Jeff succeeds Charlotte Marshall, who has decided to step down as CEO to pursue other interests. During her time at Bidvest Noonan, Charlotte oversaw the successful integration of Cordant Services and the Axis group, restructured the business, and built a highly experienced leadership team.

Jeff joins us at a key point in our history. Our business has doubled in size in recent years to become a market leader for services such as cleaning and security across the UK and Ireland. Over the past 18 months, we invested considerably to enhance the support we deliver to customers; we launched three strategic business units, made a number of senior executive investment hires and rolled out a new customer experience programme.

Bidvest Noonan Group CEO Declan Doyle said, “ I’m delighted to welcome Jeff to the Bidvest Noonan family. Jeff has a wealth of industry experience, an impressive track record and outstanding leadership skills. Jeff is an excellent fit for Bidvest Noonan. I’m confident he will be very successful.

I want to thank Charlotte for all the work she has done. Charlotte has made a very significant contribution to our business. We appreciate the support she has provided to transition Jeff into his new role.”

Commenting on his appointment, Jeff said, “I’m delighted to have joined Bidvest Noonan as CEO. Having worked in our industry for over two decades, I know Bidvest Noonan is an exceptional business. Bidvest Noonan’s Credo, people-first culture, and commitment to delivering outstanding customer experiences set it apart in the market.

I’m looking forward to working with my colleagues, some of whom I’ve known for many years, to support our customers and grow our business.”

Susan Howard has been promoted to Operations Director for Healthcare

Bidvest Noonan has strengthened its Irish senior management team with the recent promotion of Susan Howard to Operations Director for Healthcare.

Susan, who joined the firm in 2003, has deep expertise and knowledge of the healthcare sector and will enhance the service and value delivered to clients. In her new role, Susan takes ownership of Bidvest Noonan’s national healthcare portfolio in Ireland, covering both cleaning and security services.

Speaking on her promotion, Susan said: “I am thrilled to have been given the opportunity to lead our healthcare operations for our business in Ireland. I look forward to building on the platform the business has created in recent years and ensuring we have the expertise available to support all of our clients.”

Managing Director, Anthony Harman commented: “I am delighted that Susan has took up the role as Operations Director for our healthcare division. The need for a clean and safe environment in the healthcare sector is more important than ever before, and I have no doubt Susan is the right person to lead both our cleaning and security teams. With an experienced team around her and long-standing relationships with clients across Ireland, I have no doubt her tenure will be a success.”

The appointment follows Bidvest Noonan’s ongoing investment in its healthcare operations. Last year, the organisation appointed Emma Power as its Infection Prevention & Control (IPC) Specialist to further develop its subject matter expertise in the sector.

Tessa Rossi on her passion for Microbiology and her role as GMP Specialist at Bidvest Noonan

Tessa Rossi joined us recently as a GMP specialist to enhance our support to our life sciences clients. Our marketing team caught up with Tessa to learn about her role and how her strong passion for Microbiology drives the essential work she does.

What intrigued you about this science-based career and why you choose this path?

I have loved science, specifically biology, since my childhood years. This love and passion grew as I decided to pursue a degree with dual majors in genetics and microbiology. Since the first day of the microbiology course in my first year, I was simply mesmerised by how quickly microbes adapt and how these invisible beings are more numerous than anything else on planet Earth. I am just fascinated by the complexity of biology, by how something that we cannot even see can have such a significant role in every aspect of our lives, and how our understanding of these small organisms can allow us to change our world completely and ultimately save lives.

Tell us about your journey that led you to Bidvest Noonan.

After I completed my master’s degree I was fortunate to get an opportunity as a research scientist in a fast-growing medical device company in South Africa. In a brief period of time, I learned so much regarding the regulations governing the design and development of medical devices, the rigorous testing required for these products, and the requirements to ensure that quality products are delivered to patients. What really stood out to me in this role was how multi-faceted it was, with my daily tasks ranging from working with the design engineers to compiling regulatory documentation to manufacturing and testing the products. I became the lead research scientist and was able to work with a great group of fellow scientists to provide truly innovative solutions to our clients. It was truly such an interesting starting point and it awakened in me a very keen interest specifically in the life science industry. 

After moving to Ireland, I started a position as a QC microbiologist at a biotechnology company. As the site was still very new at the time it was a very fast-paced environment that offered great learning opportunities and required constant adapting to the rapidly changing environment and daily testing requirements. 

I was already aware of the significant role and presence that Bidvest Noonan has in the life science industry and have seen them in action at pharmaceutical sites. I was therefore very keenly interested in the innovative and high-quality services that they offer to their clients and I was really keen to see how the knowledge and experience I gained from my previous roles could add value to the business and contribute to this ever-changing field.

GMP Specialism is critical in the Life Sciences sector; Tell us about your role at Bidvest Noonan?

As a GMP Specialist, my daily activities range from compiling GMP training to doing site visits, to doing research on solutions to challenges that arise daily across the various sites that we are involved with. A crucial part of my role is to ensure that all our staff understand GMP principles and practices and are fully GMP compliant before they even start with any of their duties in GMP environments. This includes ensuring that our procedures, practices, and services are also in line with the most up-to-date regulatory guidelines and requirements. I am also involved with visiting various sites to fully understand their processes and procedures and to determine how we can optimise our contribution to providing the highest quality service delivery to our various clients accordingly. As the life science industry is constantly busy and changing, there are always challenging arising and I embrace the opportunity to research potential solutions to cleaning, GMP regulatory queries, and other service delivery challenges that allow us to offer scientifically sound, informed solutions and innovations to our clients.

The service that we provide is absolutely essential, and as such, I consider my role as an incredibly important one to ensure not only that our business is providing the best possible service, but to allow staff to understand the importance of their daily tasks and ultimately providing our clients with the certainty that they can trust us to make their product quality and safety our number one priority in every single task we undertake. 

What do you enjoy most about the job?

What I enjoy most about my job is that I get to apply my knowledge about and passion for microbiology and GMP to real world, essential applications and practices every single day. 

I love that I get to work with so many different facilities and people, learn from them, and also provide them with a different insight into what we do. One of the highlights so far has definitely been the development of the GMP training programme, but I can honestly say that I learn something daily and that it is great to work in a business with such diverse expertise and such a desire to be the best.

You seem to be really passionate about microbiology. How does it reflect on your role?

My passion for microbiology and my thorough understanding of GMP requirements allow me to offer unique insight into the services our company offers. I have a keen desire to always keep learning and to stay up to date with the latest developments in my field. I am therefore determined to constantly keep adapting training, procedures, and practices to the latest requirements and to provide clients with innovative approaches to optimise our service delivery that is supported by the latest technological and scientific developments, advancements, and data. My enthusiasm and ability to work in fast-paced, high-pressure environments will allow me to really make the most of this role.

It has been an unusual year for the Life Sciences sector. How has the pandemic impacted your team and what does the future look like in the sector?

Every single person has been affected by Covid-19 to some extent or another. It has certainly affected the life sciences sector very significantly – hospitals most of all. It has also affected other GMP environments that had to adapt to using fewer personnel, circulating personnel in a safe way, and most importantly increasing some safety measures to keep the virus out of these critical environments. 

The majority of these measures have always been in place in GMP areas, but the current circumstances resulting from the Covid-19 pandemic have certainly highlighted the importance of these measures and have significantly increased the awareness of safety procedures. Within the life science industry, various companies had to rethink their personnel monitoring and control strategies to limit the spread of the virus. Gowning requirements had to be increased in some cases to ensure protection of the environment against the virus (e.g. the use of face masks in areas where it may not previously have been a requirement). 

Personally, I believe that many of these measures will last well into the future, as it has almost forced improved safety and contamination control even more than what previous control measures may have done. It has also made personnel more aware of how their actions affect not only their own safety but also the safety of those around them and maintaining this awareness is definitely essential in the ongoing contamination control and safe execution of tasks in the life science industry.